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VFW Calls VA Shredding Incident A 'Disgraceful Management Failure'
Posted at 07:02 AM on Friday, October 17, 2008 by VFW News
WASHINGTON, Oct. 16, 2008--The national commander of the Veterans of Foreign Wars of the U.S. is calling this morning's disclosure that some veterans’ documents may have been shredded a "disgraceful management failure."In a conference call with veterans' service organizations, the Department of Veterans Affairs acknowledged that 10 or more pieces of documents were discovered in shredder bins at four VA Regional Offices in Detroit, St. Louis, St. Petersburg, Fla., and Waco, Texas. What is especially disturbing to VFW national commander Glen Gardner is how widespread the problem could be.
"The VA has 57 regional offices," he explained. "The VA Inspector General conducted a routine investigation of Detroit’s mailroom and discovered five documents in the shredder bin, then three pieces are found in St. Louis, two in Waco, and some more in St. Petersburg. With almost 850,000 VA claims in the backlog, the question that begs to be asked and answered is how many veterans had their disability and compensation claims disappear down a paper shredder?"
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